Alright, I don't have a lot of time to get into it since I am at work, but I have to get this out. Katie and I walked over to the Quizno's located at 339 Baronne Street (store #10805) to get something to eat, and escape the office for an hour or so. Prior to walking over, there was a general discussion around the office about how slow the service is at this particular location. This was the fourth time I've gone to eat there, and this time was no different than the three previous in terms of the unnecessarily long lines, and piss-poor attitudes among the employees. I realize this is the South, and therefore I should expect a certain degree of, how to put this gently, "laid-back, casual" attitude in terms of service, but this place far surpasses the traditional, take-your-time approach.
Everytime I attempt to order a side garden salad with my sandwich, I get blank stares and confusion. Clearly, I'm going to combo that, so of course I want a drink. The flow is just fucked up at Quizno's. Compare McDonald's, the vanguard of all things fast food. Ordering is simplified and predictable. At Quizno's though, the sandwich makers do not seem to know the right prompts to get things moving along, and I am never sure who to tell what. As such, it takes a long time to convey what I want without sounding like a demanding asshole. And it takes an even longer time for them to actual prepare it. (Mind you, I order nothing customized, just standard menu items.) I think the double workstations is one confusing element, pre- and post- oven. But at this particular location, the real hold up is the cashier, who is the same everyday, and who feels it necessary to carry on personal phone calls all the while ringing people up, or at least attempting to.
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